If for any reason the Participant needs to cancel an appointment, we understand. However, we kindly ask that you give us at least 7 days’ prior notice. Our trips from Adelaide to regional, rural, and remote areas are pre-arranged months in advance.
If the Participant provides less than 7 days’ prior notice of cancellation of an appointment, the Provider will charge the full price for scheduled support and travel (because we will have our flights pre-booked). Thank you for your understanding.
If the Provider needs to cancel an appointment (due to events that are outside of our control, such as staffillness or poor weather conditions), we will: